Welcome to Ecomsavy. By accessing or using our website (www.ecomsavy.com) or our services, you agree to the following terms and conditions. If you do not agree, you must discontinue use of our services immediately.
1. Definitions
- Company, We, Us, Our refers to Ecomsavy.
- User, You, Client, Customer refers to any individual or business who accesses the website or uses our services.
- Services refers to all digital marketing, Daraz account handling, eCommerce store management, Shopify services, and any consulting or execution service provided by Ecomsavy.
- Website means all content and infrastructure accessible via www.ecomsavy.com.
2. Contract with You
- By purchasing services or creating an account, you enter into a legally binding agreement with Ecomsavy.
- Services are subject to availability and acceptance by Ecomsavy.
- Ecomsavy reserves the right to accept or reject any request without obligation to provide a reason.
3. Eligibility
You must be at least 18 years of age to use our services. By using our services, you confirm that you meet this requirement.
4. Account Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials.
- Any activity under your account is your responsibility, and Ecomsavy will not be liable for unauthorized access.
5. Pricing, Payment, and Billing
- Prices are listed in PKR and may change without notice.
- Full or partial advance payment may be required before service provision begins.
- Invoices must be settled by the due date. Late payments may result in service suspension and/or additional fees.
- No service is considered confirmed without written acknowledgment from Ecomsavy.
6. Refund & Cancellation Policy
- All service purchases are final unless explicitly stated otherwise in writing.
- Custom services (including Daraz or Shopify account setups and marketing plans) are non-refundable once the project has started.
- If you cancel a service mid-way, no refund will be provided for work already delivered or in progress.
- Ecomsavy reserves the right to terminate services with immediate effect for misconduct, non-payment, or breach of terms.
7. Guarantees & Limitations
- We do not guarantee specific sales, revenue, or platform growth metrics.
- Client-side obligations such as product availability, pricing, and communication responsiveness must be fulfilled for successful outcomes.
- Delays caused by third-party platforms are beyond our control and are not grounds for refund.
8. Intellectual Property
- All strategies, tools, campaigns, visuals, and documentation remain the intellectual property of Ecomsavy unless explicitly transferred in writing.
- You are granted a limited, non-transferable license to use deliverables for your business only.
- Unauthorized reproduction, resale, or redistribution is prohibited.
9. Use of Client Assets
You authorize Ecomsavy to use your logos, branding, photos, and business assets solely for the provision of agreed-upon services unless otherwise agreed in writing.
10. Confidentiality
Ecomsavy agrees to keep your sensitive business information confidential. You also agree not to disclose proprietary methods, tools, or strategies used by Ecomsavy.
11. Acceptable Use
- Illegal or unethical purposes
- Uploading harmful, abusive, or defamatory content
- Violating intellectual property rights
Violation of this policy may result in termination of access with or without notice.
12. Limitation of Liability
Ecomsavy is not liable for any indirect, incidental, or consequential damages. Liability for any direct claim is limited to the amount paid by you for services in the previous 30 days.
13. Service Availability
We do not guarantee uninterrupted access. Scheduled maintenance or external issues may cause temporary disruption.
14. Dispute Resolution
Disputes will be resolved through mediation where possible. Legal jurisdiction will be the courts of Pakistan.
15. Modification of Terms
We reserve the right to modify these terms at any time. Continued use of services implies acceptance of updated terms.
16. Termination
- Breach of these terms
- Failure to make timely payments
- Misuse of the platform or defamation of the brand
17. Third-Party Platforms
We are not responsible for changes in Daraz, Shopify, Facebook, or other third-party platform policies.
18. Communication Consent
You consent to receive service-related communications via email, WhatsApp, or SMS.
19. Governing Law
These terms are governed by the laws of Pakistan and disputes will be settled in Karachi courts.
By using our services, you confirm that you have read, understood, and agreed to these Terms.
For questions, contact: info@ecomsavy.com