This Privacy Policy explains how Ecomsavy collects, uses, discloses, and protects your information when you access our website or use our services.
1. Information We Collect
We may collect the following types of data:
- Personal Information: Name, phone number, email address, business name, payment details, and other data provided when filling out forms, making inquiries, or purchasing services.
- Business Information: Store credentials (e.g., Daraz, Shopify), product details, marketing data, and service preferences shared during our working relationship.
- Technical Data: IP address, browser type, device identifiers, cookies, and site usage patterns.
- Communication Records: Emails, chats, call summaries, and client feedback for service tracking and quality assurance.
2. How We Use Your Information
We use collected data to:
- Deliver and manage our services, including Daraz account handling, marketing campaigns, web development, warehousing, and related services.
- Communicate service updates, project requirements, or billing-related notices.
- Optimize performance using data-driven improvements and reporting.
- Send promotional or informational messages unless you choose to opt out.
- Monitor site activity for analytics, performance optimization, and security.
- Fulfill legal and regulatory obligations.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share data in the following circumstances:
- With Trusted Partners: Hosting providers, payment gateways, advertising platforms, and internal contractors, solely for service delivery.
- Legal Compliance: When required by law, court order, or to protect the rights, property, or safety of Ecomsavy.
- Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred to a successor entity.
4. Data Security
We implement commercially reasonable safeguards such as SSL encryption, access controls, and internal confidentiality practices. However, no system is completely secure, and we cannot guarantee absolute data protection.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Enhance your browsing experience
- Understand visitor behavior on our website
- Run remarketing and retargeting campaigns
You may control cookie preferences through your browser settings.
6. Your Rights
Depending on your region, you may have the right to:
- Request access to or a copy of your personal data
- Request correction or deletion of your data
- Object to certain data processing practices
- Withdraw consent where applicable
To exercise these rights, contact us at support@ecomsavy.com.
7. Children’s Privacy
Ecomsavy does not knowingly collect data from individuals under the age of 13. If such data is identified, it will be deleted immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies independently.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us
For questions, feedback, or data-related requests, contact us:
- Email: info@ecomsavy.com
- Phone: +92-335-3866461
- Website: https://ecomsavy.com